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David Bullock Germany Local time: 14:41 Member (2012) German to English
Jun 29, 2017
As a freelance translator I have been using Across for a number of years and have a few customer that insist on my using Across. Unfortunately they (Across) deleted my account, as according to them I registered with a business address, whatever they mean with that. This registration was made a couple of years ago, and now all of a sudden its a business address so I am no longer allowed to use Across as a freelancer.
As a freelance translator I have been using Across for a number of years and have a few customer that insist on my using Across. Unfortunately they (Across) deleted my account, as according to them I registered with a business address, whatever they mean with that. This registration was made a couple of years ago, and now all of a sudden its a business address so I am no longer allowed to use Across as a freelancer.
Has this happened to anybody else?
Across support did get in touch with me and explained the situation. Apparently there is a company which has the same name as my e-mail domain name, this resulted in a misunderstanding and my account being deleted.
I had a very pleasant conversation with Across support and my account is re-activated.
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