Glossary entry (derived from question below)
Italian term or phrase:
% chiamate perse su occupato e su libero (urgent)
English translation:
% of lost calls (unanswered or engaged)
Added to glossary by
Ivana UK
Jun 5, 2006 18:03
17 yrs ago
Italian term
% chiamate perse su occupato e su libero (urgent)
Italian to English
Bus/Financial
Human Resources
Quality Manual
The context is a quality control analysis of phone reception but I want to check what 'su' occupato means.
Help greatly appreciated.
Help greatly appreciated.
Proposed translations
(English)
Proposed translations
+4
30 mins
Selected
% of lost calls (unanswered or engaged)
% of lost calls resulting from engaged and unanswered lines
View the number of successful callers and lost calls. against the dialled number as well as the specific ... calls that were unanswered or engaged, helping. highlight drop offs as the ...
www.totemcomms.co.uk/documents/products_services/vision.pdf
View the number of successful callers and lost calls. against the dialled number as well as the specific ... calls that were unanswered or engaged, helping. highlight drop offs as the ...
www.totemcomms.co.uk/documents/products_services/vision.pdf
4 KudoZ points awarded for this answer.
Comment: "Thank you Ivana. Thanks to everyone else for your help too."
6 mins
dwarfcrusher
Native in Italian
Also Italian teacher 15 years experience
Native in: Italian 
, Spanish
Works in: Italian to Spanish, Spanish to Italian, English to Italian, and 3 more.
Italian term (edited):
su occupato
of "busy" calls
...
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Note added at 7 minutos (2006-06-05 18:11:02 GMT)
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also *on*
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Note added at 7 minutos (2006-06-05 18:11:02 GMT)
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also *on*
8 mins
Gabriela Lozano
Mexico
Mexico
Mexico
BFA Visual Arts + 25 years of experience
Native in: Spanish (Variant: Mexican)
Works in: English to Spanish, Spanish to English
% of lost calls, busy-line or non-busy
I believe it refers to this.
8 hrs
Rosanna Palermo
Native in Italian
&
English
Accuracy matters - La precisione conta
Native in: Italian , English (Variant: US)
Works in: Italian to English
Related KudoZ points
:
10
% of busy and attempted calls that were dropped
or
% of calls (that were) dropped while the line was busy or while being connected/ringing through
In the us, there is a high incidence of dropped calls and it has even become a source of bragging rights for Cingular "the network with the fewest dropped calls"
dropped calls are calls that simply get disconnected at any given time even right after dialing a number.
Attempted calls are calls that someone tries to make and get "dropped"
See the links for the ongoing debate about which plan is best and common complaints.
% of calls (that were) dropped while the line was busy or while being connected/ringing through
In the us, there is a high incidence of dropped calls and it has even become a source of bragging rights for Cingular "the network with the fewest dropped calls"
dropped calls are calls that simply get disconnected at any given time even right after dialing a number.
Attempted calls are calls that someone tries to make and get "dropped"
See the links for the ongoing debate about which plan is best and common complaints.
Reference:
http://lists.w3.org/Archives/Public/www-history/msg00083.html
http://www.keepmedia.com/pubs/BusinessWeek/2001/02/19/16146?extID=10038&data=dropped_calls
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